Terms of service

By using Hassan’s Case Lab and placing an order through our website, you agree to the following terms.

All products, prices, availability, colours, designs, and specifications may be updated without prior notice. Product images are provided for reference, and slight differences may occur due to screen settings or product batches.

Customers are responsible for selecting the correct phone model, colour, and product variant before placing an order.

We currently deliver within Pakistan only. A flat Rs 200 shipping charge applies, and Cash on Delivery (COD) is available where applicable.

Orders may be cancelled if there is a pricing error, stock issue, incorrect customer information, suspected misuse, or any other issue that prevents successful fulfilment.

Returns are accepted within 5 days of delivery, subject to our Return & Refund Policy. Items must be unused, in original condition, and with original packaging.

If a customer receives a damaged, defective, or incorrect item, Hassan’s Case Lab will cover the return shipping cost. For returns caused by a wrong model, wrong colour selection, or change of mind, return shipping will be paid by the customer.

Delivery times may vary depending on location, courier operations, weather, public holidays, and other circumstances beyond our control.

Customers must provide accurate contact and delivery information. Hassan’s Case Lab is not responsible for delays caused by incomplete or incorrect customer details.

Website content, branding, graphics, and original materials belonging to Hassan’s Case Lab may not be copied or reused without permission.

By completing an order, you confirm that you have read and accepted these Terms of Service, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.